Skip to main content

Progress?

My son gave me a gift card for Amazon so I quickly ordered some books.  When the confirmation came through it said they would be delivered in October!  I emailed them to complain and the response was that I would receive a response in 24 hours.  Well that time frame came and went so I phoned.  The man who answered did not seem to understand that waiting until October was unacceptable and kept asking me if I wanted to cancel my order.    No!  I just wanted it delivered now.  After 20 minutes of this he said he would talk to his manager.  Ten minutes later he returned to say that I could cancel the order and re-order.  'Would that make a difference?' I asked.  He didn't know.  I asked to speak to his manager myself.  20 minutes went by before the manager came on the line.  'What seems to be the problem?' she asked.  Why do they always do that as though the member of staff hadn't told her what the problem was?  'Would you like to cancel the order?' she asked.  No!  I just want you to deliver it.  She said she didn't have any control of changing delivery dates but I could try cancelling and re-ordering.   Steam wasn't actually coming out of my ears when I calmly said, 'So you want me to do your job for you with no guarantee that it would make any difference. ' I had now been on the phone for over an hour.  'What has happened to Amazon?' I asked, 'I ordered something for my son at the beginning of December for Christmas and he has yet to receive it and now you are telling me that a simple order cannot be delivered before October?'  She put me on hold.

When she returned she said that the order would be delivered the 9 January.  After an hour and a half I had lost the will to live.

What happened to freedom of choice, just doing what you want without being asked to join a campaign.  I blame social media.  I don't want to be a vegan nor do I want to join the campaign just launched by a group of young women against shaving under your arms and your legs.  I remember when French women never shaved under their arms and it was not a pretty sight, but it was their choice, we don't need to campaign for or against it.

Comments

Post a Comment

Popular posts from this blog

Playing by ear

My father could play the piano.  Not an unusual skill but he was deaf.  He lost his  hearing fighting in the army in India in the 30s so he was an adult when he lost it and therefore remembered tunes, even though he couldn't hear him.  However he didn't have the skill to learn anything new so  either you liked the old music or you didn't.  He used to say that he played by ear and then would roar with laughter.  He would have struggled in many ways with modern living but most of all during the pandemic, he would have lost his ability to communicate as he always lip read.  There must be thousands of people like him today who still rely on reading lips to understand,  in fact all of us do it to some extent, so please be patient if someone is struggling to communicate while you are wearing a mask. I went to the supermarket today and at the check out, the cashier asked me to move the trolley into a particular position.  As I manoeuvred it ...
Post a Comment
Read more

Mondays

 Last Monday my son and daughter in law were due to catch the 8.15am ferry from Portsmouth to Caen.  It was 6.45am when I stepped out of the shower and heard my phone  going.  I snatched it up.  It was a video  call.  'Mum, we have big problems here,'  and before I could speak he thrust the phone into the hands of a Brittany ferries' staff member and said, 'Talk  to my mum.'  Barely conscious of my wet, tangled hair and trying to cover myself up with a  towel which thought gravity was fun, I asked what the problem was.  Apparently they had the wrong vaccination certificates and were being refused passage.  I asked what I could do and she said they could go and get a test and take a later ferry.  'Where is the nearest test centre in Portsmouth?'  I asked.  'There isn't one,' she replied, 'there  is one in Southampton, or Havant.'  What!  No test centre in Portsmouth?  They both have learni...
1 comment
Read more

Oops!

 The air conditioning has broken in my car so it was some relief when the temperature dropped  back to the 30 degree mark.  This gave my neighbours fresh enthusiasm to clear up overgrown vegetation.  At my request my American neighbour climbed down to a flat bit of ground where a tree had grown about 6 feet in as many weeks, to lop it.  My job was to clear all the debris when it fell and drag it to a parking space in the courtyard.  The system was working well with another neighbour and her granddaughter joining in to help me clear the debris.  Meanwhile. up above us the American was in full swing, not stopping at 'lopping' the tree but cutting it right back to its roots.  Soon great big branches were hurtling down and that is when it happened.  One branch, instead of coming straight down to the ground decided to take a detour onto his garage roof, creating a big hole right above where his precious car, a Tesla, was being kept safe and sound....
1 comment
Read more