Skip to main content

Life in a supermarket

I am in the UK basking in temperatures I have rarely experienced here in the summer let alone February.  Here is the warning, however, the fresh meat section in the supermarket is so cold that my fingers turned white and I couldn't wait to get out of the aisles.  If they wish shoppers to linger and maybe buy more, or if they are hoping that the shoppers are having a pleasant experience in their stores, they are deliriously wrong.  It is a miserable experience.  I was so cold that even when I moved into non fresh food aisles I was suffering from lingering hypothermia.  My verdict - too cold, too much plastic.

My son works for a supermarket and we were trying to change his pension contributions.  On contacting the pension provider I was told that as the pension belongs to an outside source of independent stature that I should contact their human resources section for advice.  I rang them.  'That is a self-service proposition' I was told, 'so we can't help you.'  I asked what that meant and he repeated it - 5 times - as though it was going to become clearer.  'Yes, I know what you are saying and repeating it ad infinitum won't make it more understandable.  It is just gobbledygook.  Can I speak to someone who can actually give me advice and information on my son's pension? '

'That is a self-service proposition', he said, 'so we can't help you.'  'Well as a self-service proposition I would like to propose that you learn to speak plain English.'

Comments

Popular posts from this blog

Playing by ear

My father could play the piano.  Not an unusual skill but he was deaf.  He lost his  hearing fighting in the army in India in the 30s so he was an adult when he lost it and therefore remembered tunes, even though he couldn't hear him.  However he didn't have the skill to learn anything new so  either you liked the old music or you didn't.  He used to say that he played by ear and then would roar with laughter.  He would have struggled in many ways with modern living but most of all during the pandemic, he would have lost his ability to communicate as he always lip read.  There must be thousands of people like him today who still rely on reading lips to understand,  in fact all of us do it to some extent, so please be patient if someone is struggling to communicate while you are wearing a mask. I went to the supermarket today and at the check out, the cashier asked me to move the trolley into a particular position.  As I manoeuvred it ...

Mondays

 Last Monday my son and daughter in law were due to catch the 8.15am ferry from Portsmouth to Caen.  It was 6.45am when I stepped out of the shower and heard my phone  going.  I snatched it up.  It was a video  call.  'Mum, we have big problems here,'  and before I could speak he thrust the phone into the hands of a Brittany ferries' staff member and said, 'Talk  to my mum.'  Barely conscious of my wet, tangled hair and trying to cover myself up with a  towel which thought gravity was fun, I asked what the problem was.  Apparently they had the wrong vaccination certificates and were being refused passage.  I asked what I could do and she said they could go and get a test and take a later ferry.  'Where is the nearest test centre in Portsmouth?'  I asked.  'There isn't one,' she replied, 'there  is one in Southampton, or Havant.'  What!  No test centre in Portsmouth?  They both have learni...

Equality

 I don't want to hear another person  say that women should be equal to men.  There is no 'should' about it, women ARE equal to men but they are not treated equally.  It has never occurred to me that I am  not equal to any man.  Am I treated equally?  Sometimes yes, sometimes no.  It requires a step change in the way women think of themselves as being equal before we can hope for attitudes, legislation, economics to  follow and that is my rant for the day. Ever since I have lived in France I have noticed a stark difference between the French and the British sense of humour.  The dry, irreverent humour of the British is completely wasted on the French, and the Dutch and the Americans sometimes for that matter.  Clearly the British humour is unique.  Yesterday I gave an article to a French friend to read.  It was a humorous piece, self deprecating about a woman suffering an attack by an insect on her face with hideous result...